DDAT.com Help-Desk Services
Help Desk Support
We provide call logging, escalation procedures, reporting and analysis facilities, job sheet and fault documentation management, and basic manufacturers diagnostic routines and procedures.
Whenever possible DDAT.com take advantage of remote access for more rapid investigation of problems.
Good service delivery needs careful planning. We will tailor our service exactly to your requirements. Our Service Manager will help you to assess your business needs in detail and build the service to match. In this way we can help you to get the maximum benefit from the service.
You can depend on the following benefits from our service:
• Single source for all your IT needs
In taking our service you will be raising the level of technical and service
management expertise available to your organization. You will have access to
experts in all aspects of IT from one source and all your suppliers could be
managed by one Service Manager.
Our excellent Help Desk services can keep your IT working at full capacity. We have an outstanding technical support team ready to solve any problems that our Help Desk cannot fix over the phone. By outsourcing your Help Desk needs we can add real value to your business.
For more information call
Dan Hawkins, HelpDesk Solutions (508) 479-0392
This Site Maintained By . . . Doctor Dan, Advanced Technologies